Shipping and Payment

Payment methods:

1.) Payment is possible by

Bank transfer in advance
(free of charge in advance to our bank account)
 

Paypal Plus

Paypal
If you choose the payment method PayPal, you will be redirected to PayPal in the order process. There you can log into your PayPal account or open a new PayPal account and authorize the payment. Once you have confirmed your data for the payment, you will be automatically redirected back to the store to complete the order.
Your account will be debited immediately after the contract has been concluded.

Direct debit
A Paypal service. You do not need a Paypal account.
If you select this payment method, you will be redirected to Paypal and enter your data there.

Credit card
A Paypal service. You do not need a Paypal account.
Select this payment method, then you will see the accepted credit cards in the next step. You enter your data here and can complete the purchase. The credit card will be charged with the payment amount after the purchase.

Invoice
A Paypal service. You do not need a Paypal account.
If you choose this payment method, you will be redirected to Paypal and enter your data there.
The amount will not be paid to us but to Paypal. The bank details will be sent to you by Paypal.

 

Cash on delivery (only within Germany)

(+ 3,95 € cash on delivery fee - Here you pay comfortably and safely on receipt of the goods. When paying cash on delivery, an additional fee of 2.00 euros is due by the shipping company, which the deliverer collects from the recipient on site. This fee is to be borne by you. )

or by

Santander - financial purchase (only within Germany)

Fulfill your wishes right now with a financing of the

Santander Consumer Bank AG
Santander place 1
D-41061 Mönchengladbach

fast and uncomplicated!

Already from a value of goods of 100,00 €.

This is how it is done:
As soon as the total of the shopping cart exceeds 100,00 €, you get the possibility to get a financing offer.
To do this, select the "Financing calculator" button in the shopping cart.

  • After you have selected all items, go to "Checkout" as usual.
  • During the checkout process you will be asked to choose your desired payment method. There you put the "dot" at "Financing with Santander Bank" and continue the checkout process.
  • After you have sent the order, click on "To the financing application". You will also receive this link in your confirmation e-mail from us.
  • Now you will get to the financing application on the website www.netadam.de of Santander Bank. The invoice amount, our identification and order number are automatically transmitted.
  • Follow the procedure of the financing application.
  • As soon as the financing application has been approved, we will ship the ordered items to you.

    > Finanzieren_mit_der_Santander_Consumer_Bank_AG.pdf

to provide.

Regardless of the number of items ordered, the customer bears the cost of shipping.
Payment of the purchase price is to be made exclusively to the account notified to the customer in the automated checkout process or via PayPal.


Cash payment or EC-card payment in case of self-collection.


2.) The stated prices include the statutory value added tax.



Shipping methods:


The shipping costs are calculated from packaging material, packaging costs and shipping processing.
The buyer is responsible for the shipping fee and its costs.
We ship our goods with parcel services such as Post / DHL and GLS.
We bring after receipt of payment, the ordered article as soon as possible to the mentioned parcel services.
We always make sure that the item is sufficiently and safely packed.
Our items are neutrally packed in opaque bubble envelopes or boxes.










Flat rate shipping:

Germany
Models and spare parts regardless of quantity 5,00 €.
From 150,00 € free shipping.

Self collection in the store


DHL - cash on delivery (only within Germany):
For cash on delivery there is an additional charge of € 3.95 on top of the shipping costs.
Please note that the parcel service charges a payment slip or return fee of € 2.00!
ATTENTION - C.O.D. shipments can no longer be sent to Packstations. C.O.D. shipments addressed to Packstations will be forwarded to surrounding branches.

 

GLS - Cash on Delivery (only within Germany):
For cash on delivery shipments via GLS, €9.90 will be charged in addition to the shipping costs.


ATTENTION!
Lithium batteries can only be shipped via GLS if the total quantity exceeds 100Wh.


EU shipping to the following countries:

Belgien
Frankreich
Italien
Niederlande
Österreich

Models and spare parts regardless of quantity 10,00 € *


Switzerland *
Models and spare parts regardless of quantity 15,00 € * Switzerland


Great Britain, Norway and Ireland *
Models and spare parts regardless of quantity 25,00 €


*
For deliveries to non-European countries or to non-EU countries, additional country-specific import duties and, if applicable, customs clearance fees and customs clearance service charges may apply. The amount of the fees depends on the respective country of delivery. Please inquire about these fees at your local customs office. These fees are to be paid by you.


EU shipping for the following countries only to traders with valid tax number or delivery to one of the above countries:
Bulgaria
Denmark
Estonia
Finland
Greece
Croatia
Latvia
Lithuania
Luxembourg
Malta
Poland
Portugal
Romania
Sweden
Slovakia
Slovenia
Czech republic
Hungary
Cyprus

Models and spare parts regardless of the number of pieces 10,00 € *


Packstations
We also deliver to packing stations. You can find more information here:  DHL - Packstations

* incl. tax, plus shipping costs

** for the payment method prepayment from the day after the customer´s payment instruction; for other payment methods from the day after the conclusion of the contract